Flight Safety

Safety is an essential issue in aviation. In Generavia we pay great attention to safety and insist on high standards, certification and regular training. We demand first-rate quality from our business partners and associates, such as air operators, hotels and transport companies and constantly strive to ensure high-level passenger safety and professional excellence.

Standards and Certifications

Each airline operation is carried out according to strict rules and procedures laid down by flight safety and security regulations. Companies operating aircraft have to undergo certification processes, i.e. the continuous monitoring and auditing of various aspects of their activity and their facilities, as well as regular staff training.

Air Operator’s Certificate

Each air operator who wants to work with us must have an Air Operator’s Certificate (AOC) and be licensed to carry passengers. Only these carriers can legally and safely provide commercial passenger services in Poland and all over the world. The AOC certificate and license are granted and issued by the Civil Aviation Authority (CAA) of the country. In Poland the legal basis for requirements is provided by EC Regulation No 1008/2008 on common rules for the operation of air services in the Community (The European Parliament and The European Council, 24 September 2008) and by the Act on Aviation of 3 July 2002. The issue of a license or certificate is preceded by a careful check to make sure that the operator can, in fact, provide air transport services. Operators must ensure that they :

  • have a properly trained and prepared crew with sufficient experience
  • have properly equipped aircraft capable of performing the intended operation
  • comply with the rules of the Continuing Airworthiness Management Organization (CAMO)
  • have developed and implemented adequate procedures and manuals concerning air operations and crew training standards (Flight Operations Manual Part A and D)
  • have established an efficient quality control system that will assure compliance with the rules and procedures
  • have employed experienced people for key positions in critical areas of aviation operations such as quality, flight operations, handling, maintenance and training
  • have enough resources to finance the planned operations
  • have secured their business by an insurance policy, including passenger insurance
  • have sufficient ground infrastructure or have contracted an appropriate organization to carry out ground operations

The Air Operator’s Certificate (AOC) is granted for a limited time, usually for a year. After that it can be extended for a further period, if the operator continues to meet all requirements.


The commercial carriage of passengers by an operator that doesn’t have an AOC and license is illegal, and so passengers are not insured in case of accident.